Relais & Chateaux Heritage Hotel Madrid Room photoRelais & Chateaux Heritage Hotel Madrid Business photoRelais & Chateaux Heritage Hotel Madrid Room photo

Relais & Chateaux Heritage Hotel – A Favorite for Families in Madrid

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From$347 /night
Check-in
14Aug
Check-out
15Aug
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Calle De Diego De Leon, 43, Madrid
-
Close to the Salamanca district
Perfect
9.3
9.6
/10
4.9
4.7
/5

5-star Belle Époque hotel in Madrid's Salamanca district

Dining

The hotel houses the Michelin-starred restaurant Haroma, overseen by chef Mario Sandoval, serving local and Mediterranean cuisine. A buffet breakfast featuring fresh and local ingredients is served every morning. Lunch and dinner are available at the restaurant, with special diet menus and wine/champagne options on request.

Rooms

All 46 rooms come with marble bathrooms equipped with hydro-massage bathtubs and high-end toiletries. The hotel offers a range of accommodations including Junior Suites, Deluxe Double Rooms, and Family Rooms with triple bedding. Each room is outfitted with soundproofing, a safety deposit box, and air conditioning.

Services

The hotel provides a 24-hour front desk, concierge service, and express check-in/check-out for guest convenience. Business facilities include a meeting/banquet room, fax/photocopying, and daily housekeeping with dry cleaning and laundry. Pets are welcome with pet baskets and bowls, and the hotel offers luggage storage, room service, and a tour desk.

Location

The hotel sits next to Paseo de la Castellana in the upscale Salamanca neighborhood, within walking distance of high-end boutiques and cultural landmarks. The financial district is reachable on foot, while IFEMA and Wanda Metropolitano are a 15-minute drive away. Adolfo Suarez Madrid-Barajas Airport is 11 km from the property.

Rooftop & Terrace

A roof-top sun terrace with a stylish lounge area offers a space for relaxation and afternoon tea. The terrace includes a solarium and outdoor furniture, with city views from the 7th floor. Bicycle rental is available for exploring the surrounding area.

Highlights

Location: Upscale Salamanca district, next to Paseo de la Castellana

Dining: Michelin-starred Haroma restaurant by chef Mario Sandoval

Rooms: Marble bathrooms with hydro-massage bathtubs

Services: Concierge, 24-hour front desk, pet-friendly amenities

Rooftop: Sun terrace with solarium and lounge area

Transport: 11 km from Madrid-Barajas Airport

“The Heritage Hotel, a Relais & Chateaux property in Madrid's Salamanca district, clearly emphasizes personalized service. Its Belle Époque architecture houses a Michelin-starred restaurant, and the rooftop sun terrace offers a quiet escape, making it a remarkable experience. From its curated concierge recommendations to the well-appointed rooms, the Heritage delivers a memorable stay.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Classic Interior Double Room
    2 persons
    22 sq. feet
    2 Single beds
    Air conditioning
    Bathtub
  • Deluxe Double Room
    2 persons
    30 sq. feet
    2 Single beds
    Air conditioning
    Bathtub
  • Superior Double Room
    2 persons
    25 sq. feet
    2 Single beds
    Air conditioning
    Bathtub
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
August 2026 - August 2027
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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.2/10Review score

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services

Spa & Leisure

  • Sun terrace
  • Solarium
  • Massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
Show more

Dining Onsite

At Relais & Châteaux Heritage Hotel, guests can explore delightful local flavors and vibrant dining experiences. With a charming conservatory-style bar and a buffet breakfast that starts each day on a refreshing note, every meal promises a taste of authenticity in exquisite surroundings.
  • Haroma

    Local
    Ambiance
    Nestled within a conservatory, adorned with teal and white floral fabrics and mirrored walls, Haroma provides a relaxing haven to unwind amidst elegant interiors.
    Key Offerings
    Guests can indulge in a selection of locally inspired sandwiches, cakes, and pastries, paired beautifully with a refreshing glass of cava. The inviting atmosphere is perfect for a casual yet refined dining experience.
    Reservation
    no
    Hours vary.

Relais & Chateaux Heritage Hotel Location

Calle De Diego De Leon, 43, Madrid
Explore Madrid
Explore Madrid's Charm
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Santiago Bernabeu Stadium
Santiago Bernabeu Stadium
25 minutes walking
Home of Real Madrid, this iconic stadium offers tours and a peak into football history with a museum and panoramic views.
Prado National Museum
Prado National Museum
30 minutes walking
Renowned art museum featuring works by Spanish masters like Goya and Velázquez. Free admission hours available on select days.
El Retiro Park
El Retiro Park
25 minutes walking
A large and popular park in the city center, ideal for strolling, boating on the lake, or relaxing in beautifully landscaped gardens.
Plaza Mayor
Plaza Mayor
35 minutes walking
Historical square notable for its impressive architecture and vibrant atmosphere. Cafés and shops line the square, perfect for people-watching.
Biking along Madrid Rio
10 minutes driving
Scenic bike path along the river with rental services. Perfect for thrill-seekers and enjoying the outdoors.
Wellness at Spa Hammam Al Ándalus
20 minutes walking
Relaxation oasis offering traditional Arabic baths and massages. Reservations recommended for a calming experience.
Restaurante Haroma
1 minute walking
Serving contemporary Spanish cuisine with seasonal ingredients in a chic atmosphere. Reservations are recommended.
Los Montes de Galicia
14 minutes walking
Known for its robust Galician dishes and cozy ambiance. Highlights include seafood and traditional tapas in a family-friendly setting.
Teatro Español
30 minutes walking
Historic theater hosting classic plays and contemporary performances. Family-friendly events and discounts often available.
Sala Caracol
15 minutes driving
Vibrant live music venue with a range of genres from rock to flamenco. Great for discovering local talent and nightlife.
Tips on navigating the city
  • City Centre
    Madrid 34 min  ·  1.7 mi
  • Airports
    Adolfo Suarez Madrid-Barajas (MAD) 29 min  ·  11.6 mi
  • Underground
    Nunez de Balboa 5 min  ·  1400 ft
    Diego de Leon 5 min  ·  1400 ft
  • Bus
    Bus stop 23 min  ·  9.3 mi
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby at true.
Internet
Wireless internet is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs EUR 35 per person per day.
Pets
Pets are allowed on request.
Languages
Spanish
Number of floors:
7
Number of rooms:
46

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review summary
Based on recent reviews
Powered by AI
Guests consistently praise the hotel's beautiful and spacious rooms, some with lovely views, and appreciate the comfortable beds that ensure a restful stay; its location is ideal for those seeking a less touristy experience while still being accessible to Madrid's attractions. Many have enjoyed the excellent restaurant and rooftop bar, though some have found the rooms to be on the smaller side with minimal storage. The breakfast is a highlight for many, offering both a buffet and a la carte options.
Show moreShow less
Review score
Based on 507 verified reviews
9.4 /10
Perfect
97 %
Recommend
Comfort
9.6/10
Cleanliness
9.5/10
Value for money
8.8/10
Free WiFi
9.0/10
Pros
Helpful staff
Comfortable bed
Quiet hotel
Spacious rooms
Valet service
Cons
Heavy keys
Water quality
Breakfast quality
Far location
Guest reviews
based on 507 reviews
9.4/10
based on 1185 reviews
9.3/10
John from United Kingdom
Couple
Junior Suite
3 nights in November 2025
|
Reviewed: January 10, 2026
9.5/10

boutique charm

friendly staff beautiful room great coffee quiet location
the staff was very friendly they were also helpful and charming. the room was beautiful the breakfast and coffee were top notch. the rooftop patio has a great vibe. the location is in a good district it ensured peace and quiet at night.
the rooms are on the smaller side they have minimal storage area for clothing and luggage.
Service
10/10
the staff was attentive they were also knowledgeable. i had a warm welcome. a staff member booked excellent dining experiences. the staff went the extra mile to.
Rooms
9/10
my room was beautifully decorated. it was a junior suite. the room was quiet. the beds are comfortable. it had elegant decorations. it was a good size.
0 Helpful
|
Show less
FAQs
About Relais & Chateaux Heritage Hotel
What is the distance from Relais & Chateaux Heritage Hotel to the nearest airport?
The hotel is 20 km from Adolfo Suarez Madrid-Barajas Airport.
What time can I check in and check out of Relais & Chateaux Heritage Hotel?
Check-in is from 15:00 and check-out is by 12:00.
What are some of the main facilities available at Relais & Chateaux Heritage Hotel?
The hotel features a restaurant, bar/lounge area, rooftop terrace, business center, and a paid airport shuttle service.
What dining options are available at Relais & Chateaux Heritage Hotel?
The hotel has an on-site restaurant, Haroma, overseen by Michelin-starred chef Mario Sandoval, serving local Mediterranean cuisine.
What amenities can I expect in the rooms at Relais & Chateaux Heritage Hotel?
Rooms offer free Wi-Fi, air conditioning, flat-screen TVs, marble bathrooms with high-end toiletries, bathrobes, and slippers.
What is offered in the breakfast at Relais & Chateaux Heritage Hotel?
Breakfast is a buffet featuring items such as Ibérico ham, smoked trout, premium yogurts, fruit, and churros.
Are there any well-known attractions near Relais & Chateaux Heritage Hotel?
Nearby attractions include Paseo de la Castellana, Santiago Bernabeu Stadium (2 km), and the cultural landmarks in Madrid city center.
Which languages do the staff at Relais & Chateaux Heritage Hotel speak?
The staff speaks English and Spanish.
Does Relais & Chateaux Heritage Hotel provide any special services for children?
The hotel offers babysitting and child services.
How is the location of Relais & Chateaux Heritage Hotel relevant to shopping and dining?
The hotel is located in the upscale Salamanca neighborhood, known for its high-end boutiques and restaurants.
Is there a wellness spa available at Relais & Chateaux Heritage Hotel?
The hotel features massage services and a solarium for relaxation.
What conveniences does Relais & Chateaux Heritage Hotel offer for business travelers?
The hotel provides a business center and express check-in and check-out services.

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